Approving Access with Backstage

Using Backstage to approve or reject requests

Backstage enables you to reject or approve a request to access services, databases, and applications that are centrally managed through Apono.

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Reject a request

My Tasks page

Follow these steps to reject a request:

1. On the My Tasks page, click the Pending Approval tab. A list of requests requiring your review appears.

2. Click the row of the open request. The request details panel opens for you to review the details of the request.

3. Click Reject. The Please provide a reason for rejection popup window appears.

4. Enter a Reason. The rejection reason must be less than 124 characters.

If the Require Approve Reason setting has been enabled for the access flow, you will be required to enter a reason.

1. Click Reject Request. The requester will receive a notification in Backstage that includes the rejection reason.

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Approve a request

My Tasks page

Follow these steps to approve a request:

1. On the My Tasks page, click the Pending Approval tab. A list of requests requiring your review appears.

2. Click the row of the open request. The request details panel opens for you to review the details of the request.

3. Click Approve. The Please provide a reason for approval popup window appears.

4. Enter a Reason. The approval reason must be less than 124 characters.

If the Require Approve Reason setting has been enabled for the access flow, you will be required to enter a reason.

1. Click Approve Request. The requester will receive a notification in Backstage.

Requests pending approval for over 7 days become Failed automatically.