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Google Chat

Create an integration to approve or reject requests via Google Chat

Google Chat is the communication platform of Google Workspace. It supports direct messages and spaces across your organization.

By installing the Apono app for Google Chat, access request approvers can:

  • Receive real-time request notifications

  • Review and approve or reject access requests directly in Google Chat

Google Chat supports request notifications and approvals only.

To create an access request, requestors must use the Web Portal, Apono CLI, Teams, Slack, Backstage, or Freshservice.


Prerequisites

Item
Description

Google Workspace admin role

Role with permissions to manage Google Workspace apps and services

Google Workspace domain

Google Workspace domain used by your organization, such as acme.com

Users must sign in with Google Workspace accounts on this domain. Personal Google accounts, such as @gmail.com accounts, are not supported.


Integrate Google Chat

Follow these steps:

  1. On the Catalog tab, click Google Chat. The Add Integration page appears.

  2. Enter an Integration Name for the integration.

  3. Enter your Google Workspace Domain.

This domain must match the domain of your users’ Google Workspace accounts.

  1. Click Connect.

You can now connect each of your Google Chat accounts with Apono.

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Connect your Google Chat account

Follow these steps:

  1. In the Google Marketplace, search for Apono or click this link.

  2. On the app card, click Install. The Get ready to install pop-up window appears.

  3. Click CONTINUE to grant permission to begin the installation. The Sign in with Google page appears.

  4. Click Continue to verify your identity through signing in. The Apono has been installed! page appears.

  5. Click DONE and close the search window.

  6. In the Google Chat Apono app, click Configure in the message. A pop-up window appears.

  7. Click Continue to link the Google Chat space with your Apono account.

  8. Close the pop-up window.

You can now approve and reject requests through Google Chat.

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