> For the complete documentation index, see [llms.txt](https://docs.apono.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.apono.io/docs/additional-integrations/incident-response-integrations/opsgenie.md).

# Opsgenie

Opsgenie manages alerts and connects to multiple communication, Security information and event management (SEIM), and other channels to notify your on-call teams of events that require resolution.

Apono’s Opsgenie integration allows you to perform the following tasks:

* Create access policies that are synced with Opsgenie on-call shifts
* Validate that the requester is on call
* Allocate the minimum amount of resources needed to resolve incidents
* Require on-call approver for developers assisting in incident response

***

### Prerequisites

<table><thead><tr><th width="234">Item</th><th>Description</th></tr></thead><tbody><tr><td><strong>Opsgenie API key</strong></td><td><a href="https://support.atlassian.com/opsgenie/docs/api-key-management/">Key</a> with Opsgenie <strong>Read and Configuration</strong> access rights</td></tr></tbody></table>

***

### Integrate with Opsgenie

<figure><img src="/files/RxDijsZXXF1l65y7uwNC" alt="" width="563"><figcaption><p>Opsgenie tile</p></figcaption></figure>

Follow these steps to complete the integration:

1. On the [**Catalog**](https://app.apono.io/catalog?search=opsgenie) tab, click **Opsgenie**. The **Add Integration** page appears.
2. Enter a unique, alphanumeric, user-friendly **Integration Name** for identifying this integration when constructing an Access Flow.
3. Select the [**Service Region**](https://support.atlassian.com/opsgenie/docs/opsgenie-data-residency/), which you selected when creating your Opsgenie profile.
4. Under **Secret Store**, enter your Opsgenie **Api Key**.
5. Click **Connect**.

{% hint style="success" %}
Go to the [**Identities**](https://app.apono.io/identities) page to see the most currently synced on-call schedules and members. This integration syncs every few minutes to keep shifts and members current.
{% endhint %}

Now that you have completed this integration, you can [create access flows](/docs/access-flows/access-flows.md) for Opsgenie.


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