Use the Apono web portal to request access and manage access requests
The Apono web portal enables you to request, view, and receive permission to services, databases, and applications that are centrally managed through Apono.
| Item | Description |
|---|---|
You can request access to an integration or bundle.
Follow these steps to request access to an integration:
In the Apono Portal, click + New Request. The New Request page appears.
If you previously saved an integration request as a favorite, on the Favorites tab, click Use Favorite. The New Request appears with populated information. Use steps 2-9 to adjust and submit the request.
On the Integration Request tab, select an Integration.
Select a Resource type. The available options depend upon the selected integration.
Select one or several Resources. The available options depend upon the selected resource type.
Select one or several Permissions. The available options depend upon the selected resources.
Enter the Duration (in Hours) that you want to have access to the resource.
Enter a Justification explaining why you are requesting access to the resource.
(Optional) Save this request as a favorite to reuse in the future:
Click Add to Favorites. The Name this saved favorite popup window appears.
Enter a name.
Click Add to Favorites. The access request will appear on the Favorites tab.
Click Request. The request will appear with its status on the Open Requests or Closed Requests tab.
If enabled by your admin, you will also receive a notification through Slack or Teams.
Follow these steps to request access to a bundle:
In the Apono Portal, click + New Request. The New Request page appears.
On the Bundle Request tab, select a Bundle.
Under Resources, Select all resources in the bundle.
You can select specific resources within a bundle:
In the Resources search field, enter the name of a resource.
(Optional) From the Resource Type dropdown menu, select one or several resource types to filter the list of resources.
(Optional) From the Permission dropdown menu, select one or several permissions to filter the list of resources.
Select one or several resources.
Click Show selected to display only the selected resources.
Enter the Duration (in Hours) that you want to have access to the resource.
Enter a Justification explaining why you are requesting access to the resource.
Click Request. The request will appear with its status on the Open Requests or Closed Requests tab.
If enabled by your admin, you will also receive a notification through Slack or Teams.
If your access has expired, been revoked, or been rejected, you can request the same access again.
Follow these steps to request access to an integration or bundle:
On the Closed Requests tab, click Request again. A popup window appears.
Enter a Justification explaining why you are resubmitting the request.
Click Submit. The request will appear with its status on the Open Requests or Closed Requests tab.
If enabled by your admin, you will also receive a notification through Slack or Teams.
You can view your open and closed requests.
Follow these steps to view an open request:
On the Open Requests tab, click a request. A panel appears displaying the details of the access request.
Under Access to, click View resources to display the resources to which the request grants access.
(Optional) For requests with the Granted or Active status, click Use access to open the My Access page.
(Optional) Click Revoke access to remove your access to the resource. Your access will be revoked after the access duration has expired.
At the top right of the panel, click X to close the panel.
Follow these steps to view a closed request:
On the Closed Requests tab, click a request. A panel appears displaying the details of the access request.
For requests with the Rejected status, you can view the Rejection Reason under Approvals.
Under Access to, click View resources to display the resources to which the request grants access.
(Optional) Click Request again to resubmit the request.
At the top right of the panel, click X to close the panel.
Using the Apono web portal to approve or reject requests
The Apono web portal enables you to reject or approve a request to access services, databases, and applications that are centrally managed through Apono.
Follow these steps to reject a request:
Click Reject. The Please provide a reason for rejection popup window appears.
Enter a Reason. The rejection reason must be less than 124 characters.
Follow these steps to approve a request:
Click Approve. The Please provide a reason for approval popup window appears.
Enter a Reason. The approval reason must be less than 124 characters.
| Status | Description |
|---|---|
On the page, click the row of the open request. The request details panel opens for you to review the details of the request.
If the setting has been enabled for the access flow, you will be required to enter a reason.
Click Reject Request. The requester will see the rejected request on the tab.
On the page, click the row of the open request. The request details panel opens for you to review the details of the request.
If the setting has been enabled for the access flow, you will be required to enter a reason.
Click Approve Request. The requester will see the approved request and the remaining access duration on the tab.
Pending Approval
The request is waiting for the approver to approve or reject the request.
Requests with this status appear on the Open Requests tab.
Granting
The request has been approved. Apono is provisioning the access.
Requests with this status appear on the Open Requests tab.
Granted or Active
Access has been provisioned. You can access the resource.
Follow these steps to access the resource:
On the My Access page, click Access Details for the resource. A popup window appears.
Follow the instructions to access the resource.
Requests in this status appear on the Open Requests tab and My Access page. If enabled by your admin, you will also receive a notification through Slack or Teams.
Expired
The access duration has elapsed. Your access is revoked.
Rejected
The request has been rejected either automatically or by approvers.
Revoked
An admin has removed your resource access.
Requests with this status appear on the Closed Requests tab.
Failed
An error has occurred with your request. Contact your admin.
Requests with this status appear on the Closed Requests tab.
Apono Account
Grantee access to Apono You can verify that you have access by going to the Apono Portal or contacting your administrator to obtain a user account.
Access Flow Grantee
Inclusion in at least one access flow
Contact your administrator for more information.
Requests with this status appear on the Closed Requests tab. Hover over the status to read the rejection reason written by the approver.
