Self Serve Access Flows

Self serve access flows grant access to a resource based on a user request for a defined time period.

This access flow type is best used for sensitive or highly regulated resources, such as access to production. It also suits just-in-time (JIT) or break-glass access cases.

To create a self serve access flow, you must define the permitted requestors, available resources, and approvers.

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Prerequisites

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Define permitted requestors

Follow these steps to define the permitted requestors:

1. On the Access Flows page, click Create Access Flow. The Create Access Flow page appears.
2. (Optional) Configure Settings.
3. Click Self Serve. The Self Serve fields appear below.
4. Enter an alphanumeric, user-friendly Access Flow Name.
5. Click When. A settings window appears to set the access period.
6. Set the access period.
   
   

   Period	Description
   Always	(Default) Applies to the requester conditions at all times Follow this step to set this period: Select Always.
   Only on	Applies to the requester conditions during a specific time frame Follow these steps to set a specific period: In the settings window, select Only on. Select one or more days of the week. In the From field, select a start time from the dropdown menu. In the to field, select an end time from the dropdown menu. Select a timezone from the dropdown menu.

   
   
7. Click Select attribute to select an IdP attribute, such as User or Group.
8. (Optional) Click is to select conditional logic from the menu options.

   ℹ️

   Other operators include the following:

   • Is not
   • Contains
   • Does not contain
   • Starts with

9. Click Select value to select one or multiple users or groups from the menu options. This selection determines who is permitted to request access.
10. (Optional) Add another condition.
    1. Under the last listed requestor, click +. A new row appears.
    2. Repeat steps 7-10.
    3. Select the conditional logic for the multiple requestors.

       Condition	Description
       AND	(Default) Allows the user to request access if they meet all the attributes of the user group
       OR	Allows the user to request access if they meet any of the attributes of the user group

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Define the resource

Integrations

You can define access to specific resources in an Apono integration.

Follow these step to define access to specific resources:

1. Under They will have access to, click Select target > Integrations.
2. Select an integration. The Select resource type panel appears.
3. Select the resource type.
4. Click Done. The panel closes.
5. Click permissions. The Permissions menu appears.
6. Select one or more permissions to grant the requester.
7. (Optional) Refine the available resources:
   1. Click in the populated to field. A list of resources appears.
   2. Select one or several resources.

      ℹ️

      By default, the user has access to Any resources. However, the following options allow you to define access more granularly:

      • Any resources except specific
      • Select by name
      • Select by tags

8. (Optional) Add another target:
   1. Click + at the end of the row. A new target row appears.
   2. Repeat steps 1-7.

Bundles

You can define access to a specific bundle.

Follow these steps to define access to a specific bundle:

1. Click Select target > Bundles.
2. Select a bundle.
3. (Optional) To add another bundle, click +. A new target row appears.
4. Repeat steps 1-2.

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Set the duration of access

Follow these steps to define the duration of access:

1. Click in the populated Grant for field. The granting period settings appear.

   Period	Description
   Custom	(Default) Grants the requester access for a custom period The default granting period is set to 1 hour. Follow these steps to grant access for a custom period: Select the first radio button. From the right dropdown menu, select a time unit. In the first field, enter a numerical value for the time unit. In the second field, select a time unit from the dropdown menu.
   Indefinite	Grants the requester access indefinitely Follow this step to set this period: Click Indefinite.

   
   
2. Click Automatic to select the approval type.

   Period	Description
   Automatic	Automatically grants the requester access for the specified period Automatic approval is the default setting.
   Approval of	Grants the requester access for the specified period upon the approval of certain parties For more information, learn how to set up custom approval.

   
   
3. Click Create Access Flow.

Set up custom approval

Approval of provides in-depth options to customize the approval flow. This approval type is ideal for production environments and highly sensitive resources.

Follow these steps to set up Approval of:

1. Click the populated with field. The approval type menu appears.
2. Click Approval of. The Approval of fields appear.
3. Click Select attribute to select an IdP attribute, such as User, Group, or Owner.

   ℹ️

   If you have connected an incident response integration with Apono, the attribute can also be an on-call shift.

4. (Optional) Click is to select conditional logic from the menu options.

   ℹ️

   Other operators include the following:

   • Is not
   • Contains
   • Does not contain
   • Starts with

5. Click Select value to select one or multiple users or groups from the menu options. This selection determines who is permitted to approve access.
6. (Optional) Add another approver condition.
   1. Immediately beneath the last list approver, click +. A new row appears.
   2. Repeat steps 3-5 to add another approver to the group.
   3. Select the conditional logic for the multiple approvers.

      Condition	Description
      AND	(Default) If you have multiple attributes in the approval group, AND requires the approver to meet all the attributes.
      OR	If you have multiple attributes in the approval group, OR requires the approver to meet only one of the attributes.

      
      
7. (Optional) Add another approver group.
   1. Beneath the last approver group, click +. A new approval group appears.
   2. Repeat steps 3-6 to add another approver to the group.
   3. Select the conditional logic for the multiple groups of approvers.

      Condition	Description
      ANY OF	If you have multiple approval groups, ANY OF only requires one approver belonging to any group to approve access.
      ALL OF	If you have multiple approval groups, ALL OF requires one approver per group to approve access.