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Documentation and Guides
  • ABOUT APONO
    • Why Choose Apono
    • Security and Architecture
    • Glossary
  • GETTING STARTED
    • How Apono Works
    • Getting started
    • Access Discovery
    • Integrating with Apono
  • CONNECTORS AND SECRETS
    • Apono Integration Secret
    • High Availability for Connectors
    • Installing a connector with Docker
    • Manage integrations
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  • AWS ENVIRONMENT
    • AWS Overview
    • Apono Connector for AWS
      • Installing a connector on EKS Using Terraform
      • Updating a connector in AWS
      • Installing a connector on AWS ECS using Terraform
    • AWS Integrations
      • Integrate an AWS account or organization
        • Auto Discover AWS RDS Instances
        • AWS Best Practices
      • Amazon Redshift
      • RDS PostgreSQL
      • AWS RDS MySQL
      • Integrate with EKS
      • AWS Lambda Custom Integration
      • EC2 via Systems Manager Agent (SSM)
  • AZURE ENVIRONMENT
    • Apono Connector for Azure
      • Install an Azure connector on ACI using Azure CLI
      • Install an Azure connector on ACI using PowerShell
      • Install an Azure connector on ACI using Terraform
      • Updating a connector in Azure
    • Azure Integrations
      • Integrate with Azure Management Group or Subscription
        • Auto Discover Azure SQL Databases
      • Azure MySQL
      • Azure PostgreSQL
      • Integrate with AKS
  • GCP ENVIRONMENT
    • Apono Connector for GCP
      • Installing a GCP connector on Cloud Run using CLI
      • Installing a GCP connector on GKE using CLI (Helm)
      • Installing a GCP connector on GKE using Terraform
      • Updating a connector in Google Cloud
    • GCP Integrations
      • Integrate a GCP organization or project
      • CloudSQL - MySQL
      • CloudSQL - PostgreSQL
      • Google Cloud Functions
      • Integrate with GKE
      • AlloyDB
  • KUBERNETES ENVIRONMENT
    • Apono Connector for Kubernetes
      • Installing a connector on Kubernetes with AWS permissions
      • Updating a Kubernetes connector
    • Kubernetes Integrations
      • Integrate with Self-Managed Kubernetes
  • ADDITIONAL INTEGRATIONS
    • Databases and Data Repositories
      • Microsoft SQL Server
      • MongoDB
      • MongoDB Atlas
      • MongoDB Atlas Portal
      • MySQL
      • Oracle Database
      • PostgreSQL
      • Redis Cloud (Redislabs)
      • Snowflake
      • Vertica
      • MariaDB
    • Network Management
      • SSH Servers
      • RDP Servers
      • Windows Domain Controller
      • AWS EC2 SSH Servers
      • Azure VM SSH Servers
      • Installing the Apono HTTP Proxy
    • Development Tools
      • GitHub
      • Rancher
    • Identity Providers
      • Okta SCIM
      • Okta Groups
      • Okta SSO for Apono logins
      • Google Workspace (Gsuite)
      • Google Workspace (GSuite) Groups
      • Azure Active Directory (Microsoft Entra ID)
      • Azure Active Directory (Entra ID) Groups
      • Jumpcloud
      • JumpCloud Groups
      • OneLogin
      • OneLogin Group
      • LDAP Groups
      • The Manager Attribute in Access Flows
      • HiBob
      • Ping Identity SSO
    • Incident Response Integrations
      • Opsgenie
      • PagerDuty
      • VictorOps (Splunk On-Call)
      • Zenduty
    • ChatOps Integrations
      • Slack integration
      • Teams integration
      • Backstage Integration
  • WEBHOOK INTEGRATIONS
    • Webhooks Overview
    • Anomaly Webhook
    • Audit Log Webhook
    • Request Webhook
      • Custom Webhooks
      • Communications and Notifications
        • Slack Outbound Webhooks
        • Teams
        • Outlook and Gmail (Using Azure Logic App)
      • ITSM
        • Freshdesk
        • Jira
        • ServiceNow
        • Zendesk
        • Freshservice
        • ServiceDesk Plus
      • Logs and SIEMs
        • Coralogix
        • Datadog
        • Logz.io
        • Grafana
        • New Relic
        • SolarWinds
        • Sumo Logic
        • Cortex
        • Logpoint
        • Splunk
        • Microsoft Sentinel
      • Orchestration and workflow builders
        • Okta Workflows
        • Torq
    • Integration Webhook
    • Webhook Payload References
      • Audit Log Webhook Payload Schema Reference
      • Webhook Payload Schema Reference
    • Manage webhooks
    • Troubleshoot a webhook
    • Manual Webhook
      • ITSM
        • PagerDuty
  • ACCESS FLOWS
    • Access Flows
      • What are Access Flows?
    • Create Access Flows
      • Self Serve Access Flows
      • Automatic Access Flows
      • Access Duration
    • Manage Access Flows
      • Right Sizing
    • Revoke Access
    • Dynamic Access Management
      • Resource and Integration Owners
    • Common Use Cases
      • Ensuring SLA
      • Protecting PII and Customer Data
      • Production Stability and Management
      • Break Glass Protocol
    • Create Bundles
    • Manage Bundles
  • ACCESS REQUESTS AND APPROVALS
    • Slack
      • Requesting Access with Slack
      • Approving Access with Slack
    • Teams
      • Requesting Access with Teams
      • Approving Access with Teams
    • CLI
      • Install and manage the Apono CLI
      • Requesting Access with CLI
    • Web Portal
      • Requesting Access with the Web Portal
      • Approving Access with the Web Portal
      • Reviewing historical requests with the Web Portal
    • Freshservice
    • Favorites
  • Inventory
    • Inventory Overview
    • Inventory
    • Access Scopes
    • Risk Scores
    • Apono Query Language
  • AUDITS AND REPORTS
    • Activity Overview
      • Activity
      • Create Reports
      • Manage Reports
    • Compliance: Audit and Reporting
    • Auditing Access in Apono
    • Admin Audit Log (Syslog)
  • HELP AND DEBUGGING
    • Integration Status Page
    • Troubleshooting Errors
  • ARCHITECTURE AND SECURITY
    • Anomaly Detection
    • Multi-factor Authentication
    • Credentials Rotation Policy
    • Periodic User Cleanup & Deletion
    • End-user Authentication
    • Personal API Tokens
  • User Administration
    • Role-Based Access Control (RBAC) Reference
    • Create Identities
    • Manage Identities
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On this page
  • Prerequisites
  • Request new access
  • Request access again
  • View requests
  • Revoke an access request
  • Access Statuses

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  1. ACCESS REQUESTS AND APPROVALS
  2. Web Portal

Requesting Access with the Web Portal

Use the Apono web portal to request access and manage access requests

PreviousWeb PortalNextApproving Access with the Web Portal

Last updated 16 days ago

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The Apono Web Portal enables you to request, view, and receive permissions to services, databases, and applications that are centrally managed through Apono.

The Web Portal offers several benefits:

  • Streamline access requests to resources without navigating complex IT systems

  • Centralize access visibility to view pending approvals and current permissions

  • Enhance security and compliance with centrally managed access

  • Reduce risk of error by simplifying the access process


Prerequisites

Item
Description

Apono Account

Access Flow Grantee

Contact your administrator for more information.


Request new access

You can request access to specific resources, an integration, or a bundle.

A resources request lets you select specific resources and permissions from all available items across cloud environments. Upon submission, Apono separates the form into individual requests based on each resource's access flow.

Follow these steps to request access to resources:

  1. On the page, click New Request. The New Request page appears.

  2. (Optional) On the Resources Request tab, in the Resources field, enter the name of a resource.

  3. (Optional) Apply one or both filters to refine the list of resources.

    1. From the Resource Type dropdown menu, select one or several resource types to filter the list of resources.

    2. From the Permission dropdown menu, select one or several permissions to filter the list of resources.

  4. Select one or several resources. You can select a maximum of 1,000 resources.

  5. Enter the Duration (in Hours) that you want to have access to the resource.

  6. Enter a Justification explaining why you are requesting access to the resource.

  7. Click Request. The request will appear with its on the or tab.

If enabled by your admin, you will receive a notification via Slack or Microsoft Teams. Otherwise, the notification will be delivered by email.

Follow these steps to request access to an integration:

  1. On the Integration Request tab, select an Integration.

  2. Select a Resource type. The available options depend upon the selected integration.

  3. Select one or several Resources. The available options depend upon the selected resource type.

  4. Select one or several Permissions. The available options depend upon the selected resources.

  5. Enter the Duration (in Hours) that you want to have access to the resource.

  6. Enter a Justification explaining why you are requesting access to the resource.

If enabled by your admin, you will receive a notification via Slack or Microsoft Teams. Otherwise, the notification will be delivered by email.

Follow these steps to request access to a bundle:

  1. On the Bundle Request tab, select a Bundle.

  2. Under Resources, Select all resources in the bundle.

You can select specific resources within a bundle:

  1. In the Resources search field, enter the name of a resource.

  2. (Optional) From the Resource Type dropdown menu, select one or several resource types to filter the list of resources.

  3. (Optional) From the Permission dropdown menu, select one or several permissions to filter the list of resources.

  4. Select one or several resources.

  5. Click Show selected to display only the selected resources.

  1. Enter the Duration (in Hours) that you want to have access to the resource.

  2. Enter a Justification explaining why you are requesting access to the resource.

If enabled by your admin, you will receive a notification via Slack or Microsoft Teams. Otherwise, the notification will be delivered by email.


Request access again

If your access has expired, been revoked, or been rejected, you can request the same access again from one of the following locations.

Only the three most recent closed requests and favorites appear on the My Access page.

Follow this step to request access to a resource, integration, or bundle:

Follow these steps to request access to a resource, an integration, or a bundle:

  1. Enter a Justification explaining why you are resubmitting the request.

Follow these steps to request access to a resource, an integration, or a bundle:

  1. Enter a Justification explaining why you are resubmitting the request.

If enabled by your admin, you will receive a notification via Slack or Microsoft Teams. Otherwise, the notification will be delivered by email.


View requests

If you need to see more of your requests, you You can view your open and closed requests.

Follow these steps to view an open request:

  1. Under Access to, click View resources to display the resources to which the request grants access.

  2. At the top right of the panel, click X to close the panel.

Follow these steps to view a closed request:

For requests with the Rejected status, you can view the Rejection Reason under Approvals.

  1. Under Access to, click View resources to display the resources to which the request grants access.

  2. At the top right of the panel, click X to close the panel.


Revoke an access request

Follow these steps to revoke your access requests:

  1. Click Revoke access to remove your access to the resource. Your access will be revoked after the access duration has expired.


Access Statuses

Status
Description

Pending Approval

The request is waiting for the approver to approve or reject the request.

Granting

The request has been approved. Apono is provisioning the access.

Granted or Active

Access has been provisioned. You can access the resource.

Follow these steps to access the resource:

  1. Follow the instructions to access the resource.

Expired

The access duration has elapsed. Your access is revoked.

Rejected

The request has been rejected either automatically or by approvers.

Revoked

An admin has removed your resource access.

Failed

An error has occurred with your request. Contact your admin.

Access to Apono You can verify that you have access by going to the or contacting your administrator to obtain a user account.

Inclusion in at least one

After a request has expired or been revoked, you can mark it as a .

On the page, click New Request. The New Request page appears.

Click Request. The request will appear with its on the or tab.

After a request has expired or been revoked, you can mark it as a .

On the page, click New Request. The New Request page appears.

Click Request. The request will appear with its on the or tab.

After a request has expired or been revoked, you can mark it as a .

On the My Access page, click (Request again icon) next to a request under Recent Requests or Favorites.

On the tab, in the row of your desired request, click Request again. A popup window appears.

Click Submit. The request will appear with its on the or tab.

Only requests marked as appear on this tab.

On the tab, in the row of your desired request, click Request again. A popup window appears.

Click Submit. The request will appear with its on the or tab.

On the tab, click a request. A panel appears displaying the details of the access request.

(Optional) For requests with the Granted or Active , click Use access to open the My Access page.

On the tab, click a request. A panel appears displaying the details of the access request.

(Optional) Click to resubmit the request.

(Optional) Click the ⭐ icon on the request card to mark this request as a .

.

Requests with this status appear on the tab.

Requests with this status appear on the tab.

On the page, click Access Details for the resource. A popup window appears.

Requests in this status appear on the tab and page. If enabled by your admin, you will also receive a notification through Slack or Teams.

Requests with this status appear on the tab. Hover over the status to read the rejection reason written by the approver.

Requests with this status appear on the tab.

Requests with this status appear on the tab.

My Requests
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Request again
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Apono Portal
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Integration Request tab
Bundle Request tab
My Access page
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