Approving Access with Teams

Use the Apono Teams app to approve or reject requests

The Apono Teams app enables you to reject or approve a request to access services, databases, and applications that are centrally managed through Apono.

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Reject a request

Team request message

Follow these steps to reject a request:

1. In Teams, click Apono.

2. Review the request message.

Each request appears as a separate message and contains the following information:

• An explanation why you are the approver of the request

• The request ID

• The PENDING status

• The user who made the request (Requested by)

• The Resources the user wants to access

• The Permissions the user is requesting

• The Duration of the access

• The justification for requesting access

1. Click Reject. The Please provide a reason for rejection popup window appears.

2. Enter a Reason. The rejection reason must be less than 124 characters.

If the Require Approve Reason setting has been enabled for the access flow, you will be required to enter a reason.

1. Click Reject Request. The requester will receive a notification in Teams that includes the rejection reason.

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Approve a request

Slack request message

Follow these steps to approve a request:

1. In Teams, click Apono.

2. Review the request message.

Each request appears as a separate message and contains the following information:

• An explanation why you are the approver of the request

• The request ID

• The PENDING status

• The user who made the request (Requested by)

• The Resources the user wants to access

• The Permissions the user is requesting

• The Duration of the access

• The justification for requesting access

1. Click Approve. The Please provide a reason for approval popup window appears.

2. Enter a Reason. The approval reason must be less than 124 characters.

If the Require Approve Reason setting has been enabled for the access flow, you will be required to enter a reason.

1. Click Submit. The requester will receive a notification in Teams.