For the complete documentation index, see llms.txt. This page is also available as Markdown.
Approving Access with Teams
Use the Apono Teams app to approve or reject requests
The Apono Teams app enables you to reject or approve a request to access services, databases, and applications that are centrally managed through Apono.
Reject a request
Team request message
Follow these steps to reject a request:
In Teams, click Apono.
Review the request message.
Each request appears as a separate message and contains the following information:
An explanation why you are the approver of the request
The request ID
The PENDING status
The user who made the request (Requested by)
The Resources the user wants to access
The Permissions the user is requesting
The Duration of the access
The justification for requesting access
Click Reject. The Please provide a reason for rejection popup window appears.
Enter a Reason. The rejection reason must be less than 124 characters.
If the Require Approve Reason setting has been enabled for the access flow, you will be required to enter a reason.
Click Reject Request. The requester will receive a notification in Teams that includes the rejection reason.
Approve a request
If a pending request is blocked because the assigned approver is unavailable, an Admin can force approve the request from the Activity page in the Web Portal.
Force approval bypasses the configured approval flow and is recorded in the request timeline.
Team request message
Follow these steps to approve a request:
In Teams, click Apono.
Review the request message.
Each request appears as a separate message and contains the following information:
An explanation why you are the approver of the request
The request ID
The PENDING status
The user who made the request (Requested by)
The Resources the user wants to access
The Permissions the user is requesting
The Duration of the access
The justification for requesting access
Click Approve. The Please provide a reason for approval popup window appears.
Enter a Reason. The approval reason must be less than 124 characters.
If the Require Approve Reason setting has been enabled for the access flow, you will be required to enter a reason.
Click Submit. The requester will receive a notification in Teams.
Requests pending approval for over 7 days become Failed automatically.
