Favorites
Learn how to mark a closed request as a favorite
Submitting access requests for the same resources with the same permissions can quickly become repetitive and time-consuming. Favorites allow you to identify and reuse frequently submitted access requests.
Favorited requests are ordered by the date the original request was completed. The three most recent access requests appear in the My Access page (web portal, Team, Backstage) or the Recent Requests section (Slack) for quick access.
For example, if you regularly request access to a database, you can mark the closed request as a favorite and easily locate it to resubmit the access request without re-entering the resource details.
Web Portal
In the Apono Portal, the My Access page displays up to three recent requests and three favorite requests.
Add a favorite
You can add a request to your favorites in any of the following locations.
Closed Requests tab
Click the ⭐ icon on the request card.
My Access page
Under Recent Requests, click the ⭐ icon on the request card.
The request is added to the Favorites tab. If it is one of your three most recent favorites, it will also appear on the My Access page under Favorites.
Submit a favorite request
Favorite tab
Follow these steps to submit a favorite request:
On the access request card, click Request again. A popup window appears.
Enter a Justification.
Click Submit.
My Access page
Follow these steps to submit a favorite request:
Under Favorites, on the access request card, click
(Request again icon). A popup window appears.Enter a Justification.
Click Submit.
NOTE: Only the three most recent favorite requests are displayed. To access your full list of favorites to submit a favorite request, click View All next to Favorites to open the Favorites tab. Follow the steps in the previous row of this table.
Remove a favorite
You can remove a request from your favorites in any of the following locations.
Favorites tab
Click the ⭐ icon on the request card to unmark the request.
Closed Requests tab
Click the ⭐ icon on the request card to unmark the request.
My Access page
Under Recent Requests, click the ⭐ icon on the request card.
The request is removed to the Favorites tab. If it is one of your three most recent favorite requests, it will also be removed from the My Access page under Favorites.
Backstage & Teams
The experience in Microsoft Teams and Backstage is consistent with the Web Portal:
Recent and favorite requests appear on the My Access page.
You can mark and unmark favorites using the ⭐ icon.
The My Access page displays up to three recent and favorite requests.
Use Request again to resubmit a favorite.
Click View all to open the full list in the Web Portal.
For detailed steps, see the Web Portal section.
Slack
In the Apono Slack app, the Recent & Favorites tab (Home > My Access) displays up to three recent requests and three favorite requests. You can take action directly from Slack or open the request in the Web Portal for full access details.
Add a favorite
You can add a request to your favorites in the following location.
Recent Requests
Click the ⭐ button associated with the request.
Only the three most recent requests are displayed in Slack. To favorite an older request, click View All next to Recent Requests to open the Closed Requests tab in the Web Portal.
Submit a favorite request
Follow these steps to submit a favorite request:
Under Favorite Requests, click Request again for the specific access request. A popup window appears.
Enter a Justification.
Click Submit.
Only the three most recent favorite requests are displayed in Slack. To access your full list of favorites to submit a favorite request, click View All next to Favorite Requests to open the Favorites tab in the Web Portal.
Remove a favorite
You can remove a request from your favorites in either of the following locations.
Recent Requests
Click the ⭐ button associated with the request to unmark it.
Favorite Requests
Click the ⭐ button associated with the request to unmark it.
Only the three most recent favorite requests are displayed in Slack. To manage your full list of favorites, click View All next to Favorite Requests to open the Favorites tab in the Web Portal.
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