# Favorites

Submitting access requests for the same resources with the same permissions can quickly become repetitive and time-consuming. Favorites allow you to identify and reuse frequently submitted access requests.

Favorited requests are ordered by the date the original request was completed. The three most recent access requests appear in the **My Access** page (web portal, Team, Backstage) or the **Recent Requests** section (Slack) for quick access.

For example, if you regularly request access to a database, you can mark the request as a favorite and easily locate it to resubmit the access request without re-entering the resource details.

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### Web Portal

In the Apono Portal, the [**My Access**](https://portal.apono.io/my-access) page displays up to three recent requests and three favorite requests.

<figure><img src="https://1094436629-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fv6MBfUGvblSdAz31yJXm%2Fuploads%2Fgit-blob-d57b963285347428361240e0e0c2a862d23b339c%2FScreenshot%202025-10-23%20at%2015.20.33.png?alt=media" alt="" width="563"><figcaption><p>My Access page</p></figcaption></figure>

#### Add a favorite

You can add a request to your favorites in any of the following locations.

<table><thead><tr><th width="199.91015625">Location</th><th>Step</th></tr></thead><tbody><tr><td><strong>My Requests</strong> tab</td><td>Click the ⭐ icon on the request card.</td></tr><tr><td><strong>My Access</strong> page</td><td>Under <strong>Recent Requests</strong>, click the ⭐ icon on the request card.</td></tr></tbody></table>

The request is added to the [**Favorites**](https://portal.apono.io/requests/favorites) tab. If it is one of your three most recent favorites, it will also appear on the [**My Access**](https://portal.apono.io/my-access) page under **Favorites**.

#### Submit a favorite request

<table><thead><tr><th width="200.35546875">Location</th><th>Steps</th></tr></thead><tbody><tr><td><strong>Favorite</strong> tab</td><td><p>Follow these steps to submit a favorite request:</p><ol><li>On the access request card, click <strong>Request again</strong>. A popup window appears.</li><li>Enter a <strong>Justification</strong>.</li><li>Click <strong>Submit</strong>.</li></ol></td></tr><tr><td><strong>My Access</strong> page</td><td><p>Follow these steps to submit a favorite request:</p><ol><li>Under <strong>Favorites</strong>, on the access request card, click <img src="https://1094436629-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fv6MBfUGvblSdAz31yJXm%2Fuploads%2Fgit-blob-e6e794a4d1956fadcbc1f9be2e0a4486bc251473%2Fimage%20(64)%20(1).png?alt=media" alt="" data-size="line"> (Request again icon). A popup window appears.</li><li>Enter a <strong>Justification</strong>.</li><li>Click <strong>Submit</strong>.</li></ol><p><br><em><strong>NOTE</strong>: Only the three most recent favorite requests are displayed. To access your full list of favorites to submit a favorite request, click <strong>View All</strong> next to <strong>Favorites</strong> to open the <strong>Favorites</strong> tab. Follow the steps in the previous row of this table.</em></p></td></tr></tbody></table>

#### Remove a favorite

You can remove a request from your favorites in any of the following locations.

<table><thead><tr><th width="199.7890625">Location</th><th>Step</th></tr></thead><tbody><tr><td><strong>Favorites</strong> tab</td><td>Click the ⭐ icon on the request card to unmark the request.</td></tr><tr><td><strong>My Requests</strong> tab</td><td>Click the ⭐ icon on the request card to unmark the request.</td></tr><tr><td><strong>My Access</strong> page</td><td>Under <strong>Recent Requests</strong>, click the ⭐ icon on the request card.</td></tr></tbody></table>

The request is removed from the [**Favorites**](https://portal.apono.io/requests/favorites) tab. If it is one of your three most recent favorite requests, it will also be removed from the [**My Access**](https://portal.apono.io/my-access) page under **Favorites**.

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### Backstage & Teams

The experience in Microsoft Teams and Backstage is consistent with the Web Portal:

* Recent and favorite requests appear on the **My Access** page.
* You can mark and unmark favorites using the ⭐ icon.
* The **My Access** page displays up to **three** recent and favorite requests.
* Use **Request again** to resubmit a favorite.
* Click **View all** to open the full list in the Web Portal.

For detailed steps, see the [Web Portal](#web-portal) section.

***

### Slack

In the Apono Slack app, the **Recent & Favorites** tab (**Home > My Access**) displays up to three recent requests and three favorite requests. You can take action directly from Slack or open the request in the Web Portal for full access details.

<figure><img src="https://1094436629-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fv6MBfUGvblSdAz31yJXm%2Fuploads%2Fgit-blob-1692421b8de5b50ac0195db81755de28571ccf89%2Ffavorites-slack.png?alt=media" alt="" width="375"><figcaption><p><em>Apono Slack app</em></p></figcaption></figure>

#### Add a favorite

You can add a request to your favorites in the following location.

<table><thead><tr><th width="199.91015625">Location</th><th>Step</th></tr></thead><tbody><tr><td><strong>Recent Requests</strong></td><td>Click the ⭐ button associated with the request.</td></tr><tr><td><strong>Messages</strong></td><td>Click the ⭐ button associated with the request in the message thread.<br><br><img src="https://1094436629-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fv6MBfUGvblSdAz31yJXm%2Fuploads%2Fgit-blob-d12a3b6028723931bf98a81c96d43588f96ba655%2Funknown.png?alt=media" alt="" data-size="original"></td></tr></tbody></table>

Only the three most recent requests are displayed in Slack’s **Recent Request** queue. To favorite an older request, you can take either of the following approaches:

* Click **View All** next to **Recent Requests** to open the **My Requests** tab in the **Web Portal**.
* On the **Messages** tab, scroll back to a previous request.

#### Submit a favorite request

<table><thead><tr><th width="200.35546875">Location</th><th>Steps</th></tr></thead><tbody><tr><td><strong>Recent &#x26; Favorites</strong> tab</td><td><p>Follow these steps to submit a favorite request:</p><ol><li>Under <strong>Favorite Requests</strong>, click <strong>Request again</strong> for the specific access request. A popup window appears.</li><li>Enter a <strong>Justification</strong>.</li><li>Click <strong>Submit</strong>.</li></ol><p><em><strong>NOTE</strong>: Only the three most recent favorite requests are displayed in Slack. To access your full list of favorites to submit a favorite request, click <strong>View All</strong> next to <strong>Favorite Requests</strong> to open the <strong>Favorites</strong> tab in the Web Portal.</em></p></td></tr><tr><td><strong>New Request</strong> form</td><td><p>Follow these steps to submit a favorite request:</p><ol><li>Select <strong>Favorites</strong>. A list of your recent favorite requests appears.</li><li>For a specific favorite request, click <strong>Select</strong>. The button will change to green.</li><li>Enter a <strong>Justification</strong>.</li><li>Click <strong>Submit</strong>.</li></ol><p><br><em><strong>NOTE</strong>: Only the three most recent favorite requests are displayed. To access your full list of favorites to submit a favorite request, click <strong>View All</strong> next to <strong>Favorites</strong> to open the <strong>Favorites</strong> tab. Follow the steps in the previous row of this table.</em></p></td></tr></tbody></table>

#### Remove a favorite

You can remove a request from your favorites in either of the following locations.

<table><thead><tr><th width="199.7890625">Location</th><th>Step</th></tr></thead><tbody><tr><td><strong>Recent Requests</strong></td><td>Click the ⭐ button associated with the request to unmark it.</td></tr><tr><td><strong>Favorite Requests</strong></td><td>Click the ⭐ button associated with the request to unmark it.</td></tr><tr><td><strong>Messages</strong></td><td>Click the ⭐ button associated with the request in the message thread to unmark it.</td></tr></tbody></table>

Only the three most recent favorite requests are displayed in Slack. To manage your full list of favorites, click **View All** next to **Favorite Requests** to open the **Favorites** tab in the Web Portal.