LogoLogo
Documentation and Guides
Documentation and Guides
  • ABOUT APONO
    • Why Choose Apono
    • Security and Architecture
    • Glossary
  • GETTING STARTED
    • How Apono Works
    • Getting started
    • Access Discovery
    • Integrating with Apono
  • CONNECTORS AND SECRETS
    • Apono Integration Secret
    • High Availability for Connectors
    • Installing a connector with Docker
    • Manage integrations
    • Manage connectors
  • AWS ENVIRONMENT
    • AWS Overview
    • Apono Connector for AWS
      • Installing a connector on EKS Using Terraform
      • Updating a connector in AWS
      • Installing a connector on AWS ECS using Terraform
    • AWS Integrations
      • Integrate an AWS account or organization
        • Auto Discover AWS RDS Instances
        • AWS Best Practices
      • Amazon Redshift
      • RDS PostgreSQL
      • AWS RDS MySQL
      • Integrate with EKS
      • AWS Lambda Custom Integration
      • EC2 via Systems Manager Agent (SSM)
  • AZURE ENVIRONMENT
    • Apono Connector for Azure
      • Install an Azure connector on ACI using Azure CLI
      • Install an Azure connector on ACI using PowerShell
      • Install an Azure connector on ACI using Terraform
      • Updating a connector in Azure
    • Azure Integrations
      • Integrate with Azure Management Group or Subscription
        • Auto Discover Azure SQL Databases
      • Azure MySQL
      • Azure PostgreSQL
      • Integrate with AKS
  • GCP ENVIRONMENT
    • Apono Connector for GCP
      • Installing a GCP connector on Cloud Run using CLI
      • Installing a GCP connector on GKE using CLI (Helm)
      • Installing a GCP connector on GKE using Terraform
      • Updating a connector in Google Cloud
    • GCP Integrations
      • Integrate a GCP organization or project
      • CloudSQL - MySQL
      • CloudSQL - PostgreSQL
      • Google Cloud Functions
      • Integrate with GKE
      • AlloyDB
  • KUBERNETES ENVIRONMENT
    • Apono Connector for Kubernetes
      • Installing a connector on Kubernetes with AWS permissions
      • Updating a Kubernetes connector
    • Kubernetes Integrations
      • Integrate with Self-Managed Kubernetes
  • ADDITIONAL INTEGRATIONS
    • Databases and Data Repositories
      • Microsoft SQL Server
      • MongoDB
      • MongoDB Atlas
      • MongoDB Atlas Portal
      • MySQL
      • Oracle Database
      • PostgreSQL
      • Redis Cloud (Redislabs)
      • Snowflake
      • Vertica
      • MariaDB
    • Network Management
      • SSH Servers
      • RDP Servers
      • Windows Domain Controller
      • AWS EC2 SSH Servers
      • Azure VM SSH Servers
      • Installing the Apono HTTP Proxy
    • Development Tools
      • GitHub
      • Rancher
    • Identity Providers
      • Okta SCIM
      • Okta Groups
      • Okta SSO for Apono logins
      • Google Workspace (Gsuite)
      • Google Workspace (GSuite) Groups
      • Azure Active Directory (Microsoft Entra ID)
      • Azure Active Directory (Entra ID) Groups
      • Jumpcloud
      • JumpCloud Groups
      • OneLogin
      • OneLogin Group
      • LDAP Groups
      • The Manager Attribute in Access Flows
      • HiBob
      • Ping Identity SSO
    • Incident Response Integrations
      • Opsgenie
      • PagerDuty
      • VictorOps (Splunk On-Call)
      • Zenduty
    • ChatOps Integrations
      • Slack integration
      • Teams integration
      • Backstage Integration
  • WEBHOOK INTEGRATIONS
    • Webhooks Overview
    • Anomaly Webhook
    • Audit Log Webhook
    • Request Webhook
      • Custom Webhooks
      • Communications and Notifications
        • Slack Outbound Webhooks
        • Teams
        • Outlook and Gmail (Using Azure Logic App)
      • ITSM
        • Freshdesk
        • Jira
        • ServiceNow
        • Zendesk
        • Freshservice
        • ServiceDesk Plus
      • Logs and SIEMs
        • Coralogix
        • Datadog
        • Logz.io
        • Grafana
        • New Relic
        • SolarWinds
        • Sumo Logic
        • Cortex
        • Logpoint
        • Splunk
        • Microsoft Sentinel
      • Orchestration and workflow builders
        • Okta Workflows
        • Torq
    • Integration Webhook
    • Webhook Payload References
      • Audit Log Webhook Payload Schema Reference
      • Webhook Payload Schema Reference
    • Manage webhooks
    • Troubleshoot a webhook
    • Manual Webhook
      • ITSM
        • PagerDuty
  • ACCESS FLOWS
    • Access Flows
      • What are Access Flows?
    • Create Access Flows
      • Self Serve Access Flows
      • Automatic Access Flows
      • Access Duration
    • Manage Access Flows
      • Right Sizing
    • Revoke Access
    • Dynamic Access Management
      • Resource and Integration Owners
    • Common Use Cases
      • Ensuring SLA
      • Protecting PII and Customer Data
      • Production Stability and Management
      • Break Glass Protocol
    • Create Bundles
    • Manage Bundles
  • ACCESS REQUESTS AND APPROVALS
    • Slack
      • Requesting Access with Slack
      • Approving Access with Slack
    • Teams
      • Requesting Access with Teams
      • Approving Access with Teams
    • CLI
      • Install and manage the Apono CLI
      • Requesting Access with CLI
    • Web Portal
      • Requesting Access with the Web Portal
      • Approving Access with the Web Portal
      • Reviewing historical requests with the Web Portal
    • Freshservice
    • Favorites
  • Inventory
    • Inventory Overview
    • Inventory
    • Access Scopes
    • Risk Scores
    • Apono Query Language
  • AUDITS AND REPORTS
    • Activity Overview
      • Activity
      • Create Reports
      • Manage Reports
    • Compliance: Audit and Reporting
    • Auditing Access in Apono
    • Admin Audit Log (Syslog)
  • HELP AND DEBUGGING
    • Integration Status Page
    • Troubleshooting Errors
  • ARCHITECTURE AND SECURITY
    • Anomaly Detection
    • Multi-factor Authentication
    • Credentials Rotation Policy
    • Periodic User Cleanup & Deletion
    • End-user Authentication
    • Personal API Tokens
  • User Administration
    • Role-Based Access Control (RBAC) Reference
    • Create Identities
    • Manage Identities
Powered by GitBook
On this page
  • Web Portal
  • Backstage & Teams
  • Slack

Was this helpful?

Export as PDF
  1. ACCESS REQUESTS AND APPROVALS

Favorites

Learn how to mark a closed request as a favorite

PreviousFreshserviceNextInventory Overview

Last updated 20 days ago

Was this helpful?

Submitting access requests for the same resources with the same permissions can quickly become repetitive and time-consuming. Favorites allow you to identify and reuse frequently submitted access requests.

Favorited requests are ordered by the date the original request was completed. The three most recent access requests appear in the My Access page (web portal, Team, Backstage) or the Recent Requests section (Slack) for quick access.

For example, if you regularly request access to a database, you can mark the closed request as a favorite and easily locate it to resubmit the access request without re-entering the resource details.


Web Portal

In the Apono Portal, the page displays up to three recent requests and three favorite requests.

Add a favorite

You can add a request to your favorites in any of the following locations.

Location
Step

Closed Requests tab

Click the ⭐ icon on the request card.

My Access page

Under Recent Requests, click the ⭐ icon on the request card.

Submit a favorite request

Location
Steps

Favorite tab

Follow these steps to submit a favorite request:

  1. On the access request card, click Request again. A popup window appears.

  2. Enter a Justification.

  3. Click Submit.

My Access page

Follow these steps to submit a favorite request:

  1. Enter a Justification.

  2. Click Submit.

NOTE: Only the three most recent favorite requests are displayed. To access your full list of favorites to submit a favorite request, click View All next to Favorites to open the Favorites tab. Follow the steps in the previous row of this table.

Remove a favorite

You can remove a request from your favorites in any of the following locations.

Location
Step

Favorites tab

Click the ⭐ icon on the request card to unmark the request.

Closed Requests tab

Click the ⭐ icon on the request card to unmark the request.

My Access page

Under Recent Requests, click the ⭐ icon on the request card.


Backstage & Teams

The experience in Microsoft Teams and Backstage is consistent with the Web Portal:

  • Recent and favorite requests appear on the My Access page.

  • You can mark and unmark favorites using the ⭐ icon.

  • The My Access page displays up to three recent and favorite requests.

  • Use Request again to resubmit a favorite.

  • Click View all to open the full list in the Web Portal.


Slack

In the Apono Slack app, the Recent & Favorites tab (Home > My Access) displays up to three recent requests and three favorite requests. You can take action directly from Slack or open the request in the Web Portal for full access details.

Add a favorite

You can add a request to your favorites in the following location.

Location
Step

Recent Requests

Click the ⭐ button associated with the request.

Only the three most recent requests are displayed in Slack. To favorite an older request, click View All next to Recent Requests to open the Closed Requests tab in the Web Portal.

Submit a favorite request

Follow these steps to submit a favorite request:

  1. Under Favorite Requests, click Request again for the specific access request. A popup window appears.

  2. Enter a Justification.

  3. Click Submit.

Only the three most recent favorite requests are displayed in Slack. To access your full list of favorites to submit a favorite request, click View All next to Favorite Requests to open the Favorites tab in the Web Portal.

Remove a favorite

You can remove a request from your favorites in either of the following locations.

Location
Step

Recent Requests

Click the ⭐ button associated with the request to unmark it.

Favorite Requests

Click the ⭐ button associated with the request to unmark it.

Only the three most recent favorite requests are displayed in Slack. To manage your full list of favorites, click View All next to Favorite Requests to open the Favorites tab in the Web Portal.

The request is added to the tab. If it is one of your three most recent favorites, it will also appear on the page under Favorites.

Under Favorites, on the access request card, click (Request again icon). A popup window appears.

The request is removed to the tab. If it is one of your three most recent favorite requests, it will also be removed from the page under Favorites.

For detailed steps, see the section.

Favorites
My Access
Favorites
My Access
Web Portal
My Access
My Access page
Apono Slack app